SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in the USA by USPS
Shipping Fee: Free for orders over $20.
For orders below $20, you will need to pay $5.99 additionally
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
These countries and regions are not within our shipping area：Aland Islands, Venezuela, Cayman Islands, Jersey, Jamaica, Guadeloupe, Kosovo, United States (1/62 states), United States Minor Outlying Islands, Martinique
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-18 Business days |
| Canada, Europe |
7-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Limegirlstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://limegirlstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I struggle with the edges coming up and my hair catching under them which is highly annoying to me and may be a deal breaker. These are very easy to apply, very cute with a nice shine and last 10 days. I tried using acetone and pressing all the edges down but still had issues.
These nail strips are the only thing that I can keep on my nails for longer than a week and they make my nails feel about 10X stronger. I love the unique patterns.
I’ve been DIY’ing my nails for the past couple of years. I loved gel extensions but somehow would always pop off! This is my third set so far and I think I’ve finally got it down. I’ve had these on for 12 days and none have lifted or peeled off. My thumb chipped but only because I built a balloon garland this weekend and was really rough! A few tips for application: 1) a squish UV light really helps! 2) I love using a pen UV light to cure my nails one at a time. 3) Do not place too close to the cuticle. 4) acetone at the base of the strip near the cuticle helps prevent lifting. 5) I like to extend the strip longer than my nail and sometimes stretching the strip causes the strip to dip in weird places. I use builder gel on top to smooth out weird wrinkles. Doing this makes it look less like strips and more like a manicure! Then finish with a gel top coat! 6) cuticle oil everyday! These take me a while to do, but still so much quicker than a gel extension manicure (with design). I LOVE that they are quick to take off. Quick and easy with little bit of acetone and cuticle wood pusher. I HATED foiling/filing my nails after each gel set. This makes my life so much easier! I’ve spent to much money on nail kits and I’m so glad I found these. I can’t wait for my next set!
Not my first experience with a nail strip. But first time with a gel nail strip. They kept falling off. But it was so cute while it lasted
I wore these for two weeks. The only downfall is that you can’t use all the strips if not your size, might try them on my toes.
This is the first set of this brand I've tried, and I love them! They are thick, easy to stretch without causing damage, and I think they would have stayed on longer than two weeks. The design is stylish and catches the light so nicely. They would be better if they came with more large size options
Love these nails. As long as you practice how to apply them, they will last a long time. Got so many compliments on this pattern.
My first review was a three star, because the set that I had ordered needed stretched to fit two fingers on each hand, and they couldn't stretch far enough without breaking to cover my thumb. I have long "piano fingers" as my mother use to call them, but they're relatively thin so I've never encountered this problem before with a fingernail product. The company reached out to me and asked if I'd give them another shot and I did, so here's the review for those! They stretched better than the last ones (maybe the first ones were just an old one that somehow was mixed in with newer ones and accidentally sent out or something? I don't know) The stickiness of them were also way better than the ones I bought so they stay on longer. Sense I don't have a lot of experience with this brand I decided to experiment with how hard they would get, and what the peak hardness I personally preferred was. My findings were that one minute was too short, five minutes too long. I prefer three minutes, because anything over five will cause them to get too hard and become fragile, and one minute I felt was too soft and they were still a bit bendy. They stay on for almost two weeks even though I used hard cleaning products, play with animals, stuck my hands in clay and redecorated my living room. They're pretty thick, and though I like the thinner types better them being this thick comes with pros as well as cons. The pros being my fingernail didn't break under them when I was hard on them, and a con being it was a lot easier for things like strands of hair to slip under them in the shower. Overall, I will be buying this again and had a relatively good second experience with them