SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in the USA by USPS
Shipping Fee: Free for orders over $20.
For orders below $20, you will need to pay $5.99 additionally
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
These countries and regions are not within our shipping area:Aland Islands, Venezuela, Cayman Islands, Jersey, Jamaica, Guadeloupe, Kosovo, United States (1/62 states), United States Minor Outlying Islands, Martinique
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-18 Business days |
Canada, Europe |
7-18 Business days |
Australia, New Zealand |
8-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Limegirlstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://limegirlstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Absolutely love it! I am not really good at doing my nails but this product is very forgiving and turns out well every time. Love the colors and mix and match. Has glitter etc to change up the designs.
My daughter is 14 just getting into finding her fashion and style I guess. She likes this brand often asked me to order her more
Love that it only took two coats to get a great color. It’s a little runny but was manageable.
Just got it today and used it and was amazed at how easy it was! All products came nice and packaged safely. Really easy to use! Would buy again! Also all the colors matched!! And the glitters are just amazing. Highly suggest!
I have used many gels and this one I'm am beyond happy with. I am a cook and a bartender, so my hands are always in water. I have had this on for a week now. No peeling or chipping. However I did use a different base and top coat.
Love being able to do gel nails at home! And love how easy it is to do them. Mine haven't been last long. I'm not hard with my hands but do wash them alot due to work. I also have very thin nails. But they are quick and easy to apply so fixing one isn't a problem. The color palette is okay unless you absolutely love more nude and neutral colors
Ordered pretty much for the grey but it’s more of a green. And no matter how long you cure it’s sticky and when you wipe with cleanser that you normally use for gel polish color comes off onto the towel and removed the shine. In comparison to another brand I have that doesn’t do that, also takes more coats of polish compared to other brands I have bought. The colors are pretty though so I’m keeping.
Although the bottles themselves may be small but they are amazing quality. Perfect for if you do your nails all different colors. I even bought myself another pack!
Colors are beautiful and the longevity is amazing. I don't have to redo my nails every week, the color lasts up to 3 weeks almost a month, and keeps nails strong.
Exciting and fun colors! Love all the glitters. I put one over a solid one in this photo. Top coat cures really well