SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in the USA by USPS
Shipping Fee: Free for orders over $20.
For orders below $20, you will need to pay $5.99 additionally
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
These countries and regions are not within our shipping area：Aland Islands, Venezuela, Cayman Islands, Jersey, Jamaica, Guadeloupe, Kosovo, United States (1/62 states), United States Minor Outlying Islands, Martinique
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-18 Business days |
| Canada, Europe |
7-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Limegirlstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://limegirlstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This is my first time using dip powders myself. Super easy to do! The directions were very clear. Definitely will be back for more powders. Also - I got 100% that witch and am in love!!! Purple is my favorite color & am obsessed with glitter. This was the perfect combo.
This kit had everything I needed. Just did my first dip manicure on myself and it turned out nicely! Now to work on my technique and try out new colors!
These liquids were great and the kit had everything I needed! ! I just did my first dip manicure at home and it came out so pretty!
Love this kit this was so user friend and this was my first time doing my own dip nails and it was so easy and I loved the instructions it came with will definitely be purchasing more nail dip colors and kits 😍
Absolutely love! It took me a little bit to get the hang of doing my own nails but they look great. I couldn't be happier. I keep ordering more colors. 💕
This starter kit was sooo helpful. It was the first time I have ever done this. My nails came out amazing. The quality is amazing. Sooo pretty.
I really like how easy this kit made doing your own dip manicure! The little info card was all the direction I needed and they come out great!
This kit is amazing! I have never done dipped nails before and the kit explained everything so well. The customer service is wonderful, Elena responds back very quickly to questions. The dip and liquids are amazing, I can’t get over how shiny and beautiful my nails look, especially since I have never done this process before!
Perfect kit for starting to dip! Instructions were clear and concise, and I got a lot of compliments on my first ever dip!
This was my first time trying dip powder by myself and it was very easy.
Loved this dip kit. The top coat is so shiny and makes the nails look beautiful.
When people say these liquids and powders are better than anything else - believe them! I've been ordering from CN Designer Dips for about a year and I'm never disappointed!
There is no greater gift than the dip kit. I’ve purchased one for myself and three as gifts. Everyone loves them, from beginners to seasoned vets. I plan to gift the CNDD dip kit again in the future!
My first experience with DIY dip nails. The liquids seems really good and my manicure is holding strong a week later. I do get migraines from smells and these liquids did not bother me.
So easy to use! Love this kit
The parcel came very quickly. Very cute looks, as in the photo, shine beautifully
Fast shipping and great packaging! These dip liquids are a game changer!
Super easy to use, and I love it!
Great to work with, even for beginners like me. Very shiny topcoat, but I think they have a pretty strong odor.
Used it as soon as I received the package and am super impressed! One of the best sets Ive ever done due to the quality of this product!
Wonderful quality materials :D Wish I could buy them all!!!