SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in the USA by USPS
Shipping Fee: Free for orders over $20.
For orders below $20, you will need to pay $5.99 additionally
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
These countries and regions are not within our shipping area：Aland Islands, Venezuela, Cayman Islands, Jersey, Jamaica, Guadeloupe, Kosovo, United States (1/62 states), United States Minor Outlying Islands, Martinique
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-18 Business days |
| Canada, Europe |
7-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Limegirlstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://limegirlstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I ordered the double-ended silicon stamper and it came in a timely manner and was exactly as described in this listing. I have not tried it out yet but it looks like it will work just fine. Thanks again!!
This products makes things so much easier when it comes to my nails lol I love it so much money well spent, not to mention the shipping was fast! I recommend this ladies!
I love it! <3
Works great for what I need!!
It is so cute and adorable that I can't wait to use it
love it so much :)
The delivery was really fast and the quality for this is really nice. I would definitely recommend
Cute little stamper. The product arrived in great shape. This is my first time trying a nail stamper, so looking forward to using it!
Works great, easy french nails
Like it! Hopefully, my sister will like it as well as one of her Christmas gifts, since now she is into doing nails. Soon professionally.
I'm a beginner when it comes to nail art so this is my first jelly stamper ever. it's exactly as pictured and i cant wait to use it!
Shipped really fast! I haven’t used it yet but it looks just like the picture and comes with those cards for stamping.
Exactly as pictured. Shipped fast.
great product and quality. May was great at assisting me. Great products and service.
Love this. It might take a little while to get used to it but I think it works great already. Easy to use and clean
i'm a beginner when it comes to nail art so this is my first jelly stamper ever. it's exactly as pictured and i cant wait to use it!
Amazing!!
I have never used a nail stamp before so I wasn't sure what to expect. It works great and is easy to clean!
Works great!
It’s pretty good quality however it doesn’t allow the nail polish to stick but I’m pretty sure it’s because of the stencils I have
Worked wonderfully, it was perfect. There, that's 5 words lol
Works perfectly!!!
Hard to get an even line but I'm getting better with practice! The squishy part comes out for easy cleaning
Thank you! Fast shipping!
it’s really cool and fun to use and it goes on smoothly with the nails.