SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in the USA by USPS
Shipping Fee: Free for orders over $20.
For orders below $20, you will need to pay $5.99 additionally
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
These countries and regions are not within our shipping area：Aland Islands, Venezuela, Cayman Islands, Jersey, Jamaica, Guadeloupe, Kosovo, United States (1/62 states), United States Minor Outlying Islands, Martinique
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-18 Business days |
| Canada, Europe |
7-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Limegirlstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://limegirlstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Bought several of these polishes and they arrived very quickly. Purchased these after seeing @heluviee on tiktok use one of these. Super happy with them! It’s my first time using a glitter gel polish and paining my nails in years. The polish is a thicker consistency which I had expected. Will take me time to get use to (and overall application), but shouldn’t be an issue for most people! Excited to play around with different designs and the other colors.
Seller shipped very fast. The green color is beautiful.
Really pretty color indoors and out.
it’s stunning!
This gel polish is amazing!! The packaging is so pretty, the bottle is beautiful. My order shipped to me really fast with no problems. The color is so gorgeous and it looks amazing under a flashlight the reflective glitters are so sparkly. I’m so impressed and I’ll be buying from this store again very soon :)
Great communication from the owner and she let me know right away when it was back in stock and shipped it so fast! I’m so excited to use it!!
ok but why is this literally the PRETTIEST nail polish i own 😩 just by itself is so perfect too 🫶 idk if i like it more with flash or without. its so gorgeous with 2 coats and without flash.
Amazing. The color is absolutely beautiful.
Very nice glittery gel, I would have just preferred finer glitter and a more covering gel
incredible polish! so sparkly and easy to apply. definitely worth putting on 2+ coats for an even and consistent look.
love it, got complimented a ton
I love this! It lasts do long and the sparkles are perfect!
Very pretty! I got both Caramel and Purple. Caramel is my new favorite. I did two coats with Caramel, but I think you should do at least three if you want to get it super glittery. I didn't have any issues with application, I was definitely able to apply thin layers and build up from there. Highly recommend!
Absolutely love!!! I have the caramel color and now the brown!
This is like my 5th or 6th/7th purchase now. These nail polishes are effing bomb!!! I can't get enough, thank you thank you!!
Really pretty polish! Both bottles I received are pretty thick so I assume it is just the consistency of this type of gel. You may need three thin layers to get a nice look.
Great quality, good quantity, cute packaging! Receive lots of compliments on the sparkles.
Great color and polish!
Super pretty!!
love the color! its so pretty
my favorite polish right now
My favorite color I own!!
Wonderfully shiny and the sparkles are nicely reflective.
Arrived quickly and gorgeous polish!
so cute